Frequently Asked Questions

Yes. We are committed to offering our customers only 100% genuine and original products. Any vendor found to be selling non-genuine products will immediately be delisted from the website.
It may not be but we clearly classified and marked new and used products. Please contact us if you think a product listed on our website does not meet these standards.
  • You can start by clicking on a category name from the category menu just below the banner on home page that shows all the products we have within that category.
  • You can go to menu and then click ‘shop’ where you find list of categories or click ‘list of vendors’ where you find list of sellers.
  • If you know what you are looking for, just type the name of the product or brand in our search bar and click Search.
It is advised that you check what other customers have said about a product before you buy.
When you order from sebsibie, there are no hidden costs or charges.
Prices can be negotiable or fixed depending on product type which is clearly specified.
Online payment option is not yet in place for the time being, we are working on it. You will directly communicate and finalize with the vendor about your preferred product.
It’s not yet started. is one of the best all in one online platform where vendors can easily own their shop website, accept orders online, advertise new products and discounts and on the other hand buyers will have infinite choice for comparing, browsing and buying at their convenience.
Any individual or company of permanent address with genuine product and be accountable for.
If you sell original and genuine products, you can register yourself immediately by clicking ‘become a vendor’ on home footer page or go to menu then ‘need help?’ and filling out a brief form. Within 3 business days, our dedicated team will contact you to guide you through the rest of the process.
Sebsibie will charge vendors minimal fee for listing their products online and no commission for what vendors sell.
  • Start by signing up in the top right corner of your screen or go to home footer page on ‘need help?’ or from menu and then click ‘need help?’
  • You will then be asked to provide some basic information.
  • When you have provided the required information, click register to finish the sign-up process.
  • We will send you an email to welcome you to sebsibie.
  • Enter your registered email address,
  • Now click the Forgot your Password button to get an email on your registered account with instructions on how to set a new password.
Your email address acts as your username and helps you log in. It also helps us provide timely information to you about your order.
Why not just let it be and come back to us whenever you want. But, if you still want to deactivate your account please contact us.
We miss you when you don't visit us enough but we never deactivate your account unless you requested it, or for exceptional cases of customers with very high repeated order rejection rate.
Please contact us and we will look into individual cases thoroughly.
We take security very seriously and if you have found an issue which has a real world impact, you can report it to contact us with these details:
  1. Steps to reproduce the bug/issue.
  2. Your web browser/mobile browser's name or app and version.
  3. Screenshot/screencast (if any).
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